FAQ
How specific should I be about fees in an engagement letter?
Be clear but flexible where possible. List hourly rates, flat fees, or retainer amounts, but avoid rigid terms that could cause pushback. For example, a consultant might outline a base rate with a note that travel or overtime may incur additional costs. This balances transparency with adaptability.
Can I use the same engagement letter for all clients in my specialty?
No—customize each letter to match the client’s needs. A law firm’s engagement letter for a startup merger should differ from one for a routine trademark filing. Adjust scope, timelines, and deliverables to reflect the project’s complexity and your client’s expectations.
What happens if a client disputes a term in the engagement letter after signing?
An engagement letter is a binding agreement, but disputes can arise. If a client challenges a term, review the letter’s dispute resolution clause. Often, these templates include provisions for mediation or renegotiation. Document any changes in writing to protect both parties.
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