Frequently asked questions
One price story: Free is 5 downloads/month. Pro is $19.99/month or $199/year, with a 7-day trial and a 14-day refund.
Browsing is free. A Free account includes 5 downloads every month from 1,051 templates (44,726 Word, Excel and PDF files) — no credit card required. Some packs can also be bought as a $1.99 one-time purchase if you do not want Pro. Upgrade to Pro when you need unlimited downloads.
Pro is $19.99/month or $199/year. It removes the monthly download cap, includes editable source files, larger file sizes, faster downloads, an ad-free site, and email support via the Contact page. Every new Pro plan starts with a 7-day free trial (no card). Paid plans have a 14-day money-back guarantee.
Start your trial and get full Pro access for 7 days. Cancel any time before the trial ends and you will not be charged. If you keep it, billing continues at the regular price ($19.99/month or $199/year).
WELCOMEPRO is 50% off your first Pro payment only — about $9.99 for the first month, then $19.99/month (or 50% off the first annual invoice). Enter it at checkout. List price stays $19.99 / $199.
That is a one-time pack price if you prefer not to subscribe. Code HALFOFF is 50% off that one-time checkout. Pro members download those packs as part of unlimited access — they are not a second subscription price.
Yes. Cancel or switch back to Free from your account. You keep Pro until the end of the current billing period, then move to the Free plan automatically. Any stay-and-save offer shown at cancel (50% off for 3 months) is a retention offer, not the public list price.
Yes — every paid plan is covered by a 14-day money-back guarantee. If TemplateSpark is not the right fit, contact us within 14 days of your payment for a full refund.
Email us through the Contact page. There is no separate help center or community forum. Pro members receive priority replies at the same Contact form.
We accept major credit and debit cards (Visa, Mastercard, American Express). Payments are processed by Stripe — we never store your card details on our servers.
Yes. Every template can be used for personal and commercial projects. You may not resell or redistribute a template as a stand-alone file.
Most templates come ready to edit in Microsoft Word (DOC/DOCX), Excel (XLS/XLSX), and print-ready PDF, so you can open them with the tools you already use.
Still need a person? Contact us or see Pricing.