FAQ
Should I include a ‘force majeure’ clause in my service agreement, and what does it cover?
A force majeure clause is wise if your work could be disrupted by unforeseen events like natural disasters or strikes. It clarifies that neither party is liable for delays caused by circumstances beyond control, but be specific—list examples like “act of God” or “government actions” to avoid ambiguity. Always consult a legal professional to draft this clause accurately for your jurisdiction.
How do I handle revisions if a client keeps asking for changes without extra payment?
Clearly define your revision policy upfront—most agreements cap revisions to 2–3 rounds unless approved as paid add-ons. Politely remind clients of this policy in writing if they request unlimited changes, and specify that each additional revision may incur fees. This protects your time while maintaining professionalism.
What’s the best way to address confidentiality if I’m working with sensitive client data?
Include a dedicated confidentiality clause outlining what information is protected (e.g., trade secrets, client lists) and how it will be stored or destroyed after the project ends. Specify consequences for breaches, such as legal action, and ensure the clause survives the agreement’s termination. For highly sensitive work, consider adding a non-disclosure agreement (NDA) as a separate document.
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