FAQ
What details should I include about HVAC equipment warranties in the contract?
Clearly state whether the warranty covers parts, labor, or both, and specify the manufacturer’s warranty terms alongside your company’s additional coverage. Include maintenance requirements to keep the warranty valid, such as regular filter changes or annual checkups, and note any exclusions like pre-existing damage or improper installations.
How can I address unexpected costs during an HVAC installation or repair?
Add a change-order clause that outlines the process for requesting approval before proceeding with additional work, including who authorizes changes and how costs will be recalculated. For residential projects, cap unexpected costs at a percentage (e.g., 10%) of the original estimate to avoid disputes.
Should I include a clause for seasonal maintenance agreements in my HVAC contracts?
Yes, especially for commercial clients or homeowners with older systems. Define the scope of seasonal services (e.g., spring AC tune-ups or winter heater checks), the frequency, and whether the agreement is month-to-month or an annual commitment. Include cancellation terms and any discounts for long-term contracts to encourage customer retention.
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